Career

Career Summary (CV (PDF))

2000 – Present : IT Manager (Europe), Lerch Bates Ltd

Design, procurement, implementation and management of all European IT requirements for company as it has grown from 18 employees at 2 offices to 55 employees at 6 offices throughout the UK, France and Poland. A few examples of the responsibilities and projects undertaken are as follows;

Management:

  • Working closely with company Directors to outline ongoing and future company IT strategy.
  • Project Management of numerous IT & corporate projects of all sizes. (inc. PRINCE2)
  • Recruitment, training and management of 2 members of user support personnel.
  • Recruitment and management of 2 software developers for joint ventures with Kingston University.
  • Planning, agreeing and managing yearly IT budget. (From £50k in 2000 to £250k in 2009)
  • Development and management of CSR policy and work towards ISO 14001.
  • Additional support for the Indian & Middle-Eastern offices. (Mumbai & Dubai)

Projects:

  • Moving company from single file server to SharePoint 2007 farm project data / file collaboration.
  • Working closely with the FD to implement a bespoke ERP solution. (SQL 2005 & ASP.NET)
  • An online, client facing, service application. (Also SQL 2005 & ASP.NET)
  • Implementing European WAN / VPN infrastructure. (Hardware & Software)
  • Office setups and relocations, for new and existing offices, including European HQ.
  • Jointly developing company website(s) with the Sales / Marketing department.

Infrastructure:

  • 12 servers, including; email, file, application, collaboration, development, testing & infrastructure (AD, DNS, DHCP, etc). (Windows, Exchange, SharePoint, etc)
  • Full “mobile” platform to enable all users’ access to all company resources whilst working at client sites, on the road, or at home. (“3G”, VPN, RPC over HTTPS & BlackBerry ES)
  • Firewalls, routers and dedicated security systems. (Cisco, Watchguard & McAfee)
  • Power, connectivity and AC management, including procurement of UPS & HVAC systems.
  • Connectivity; from 64kbps, single channel ISDN, in 2000, to 10,240 kbps, PPoE in 2009.

2001 – 2003 : IT Manager, the FM Company plc

  • Fulfilled role in addition to role at Lerch Bates (the FM Company was an off-shoot of Lerch Bates).
  • Similar to that within Lerch Bates as the FM Company grew from 2 to 12 employees in 2 years.
  • Design and project management of web application. (Oracle AS 9(i) on Solaris (SPARC) servers)
  • Responsible for design and testing of the connectivity functionality of “Site Terminal”.
  • High-level discussions with decision makers at various international client organisations.
  • Sourcing, recruitment, training and management of key technical staff.

Formal Qualifications

2010 – Firebrand Training

  • ITIL (Foundation)
  • PRINCE2 (Practitioner)
  • PRINCE2 (Foundation)

2007 – Firebrand Training

  • MCSE (Windows Server 2003)
  • MCTS (Windows Vista)
  • CompTIA Security+

1996 – 2000 : BSc (Hons) Computer Science (2:1), Kingston University

This degree covered not only software development but also project management, data communications and database systems.

Other Information

Languages: Native English and fluent Spanish
Nationality: British / Chilean
Health:  Excellent; non-smoker; non-drinker
Trained First Aider & Fire Marshall.

Interests & Activities

  • Sport: Enjoy participating in a number of sports, currently playing Badminton weekly.
  • Charity: Trustee & member of the Artistic Committee of The cornerHOUSE, a local, volunteer run, theatre / community arts centre (since 2000), previously involved in other similar organisations. Also undertake one major, and a number of minor sponsored events per year to raise money for a number of charities. Walked across England in 5 days in June 2008.
  • Creative Arts: Performing, directing and writing for non-professional stage and film projects and regularly involved with local photographic and art events.
  • Reading / Writing: Reading, both fiction and factual, and writing of books & poetry.
  • Travel: I spent seven years of my childhood in Chile, which is where I learnt Spanish. I also lived in Pittsburgh, Pennsylvania, for 2 years. Have recently travelled to Mexico and Rome.

IT Knowledge Summary

Operating Systems:

  • Advanced: Windows (from 3.1 to Vista (& Windows 7 Beta) and 2008 R2 Server).
  • Intermediate: Linux (Red Hat, Fedora & Ubuntu), MAC OS (8.0 to 10.5 / “Leopard”).
  • Basic: Solaris (2.6 to 10).

Collaboration & Content Management:

  • Advanced: SharePoint (to 2007), Joomla (to 1.5.9), WordPress
  • Intermediate: DotNetNuke (to 5.0.0)
  • Basic: Drupal (to 6.9)

Software Development:

  • Advanced: HTML
  • Intermediate:  ASP (VBScript), CGI (Perl), PHP
  • Basic: C/C++/ C#, JavaScript, Java

Database Technologies:

  • Advanced: Microsoft  Access (to 2007), SQL.
  • Intermediate: SQL Server (to 2008), MySQL (to 5.1).
  • Basic: Oracle Suite (to 9(i)).

Packages:

  • Advanced: MS Office (to 2007), AutoCAD (to 2009), Frontpage / SharePoint Designer 2007, Visio, Project.
  • Intermediate: Adobe Acrobat (to 9)
  • Basic: Adobe Flash (to CS3)

Networking:

All aspects of LAN / WAN administration. Including design, implementation and maintenance of Domain Services (Active Directory), IIS (to 7.0), Exchange (to 2007), SharePoint (to 2007), WSUS (to 3.0 SP1), DNS, DHCP, WINS, etc.

Solutions:

  • Cisco, Watchguard and Checkpoint security.
  • McAfee (Including ePO, Desktop, Server & Appliances) anti-virus.
  • Veritas and ARCserve enterprise backup.

Infrastructure:

Specification, installation and maintenance of both hardware (Including rackmount and standalone servers, routers, firewalls, dedicated security devices and switches) and communications (European / international LAN / WAN, Leased Line, ADSL,SDSL, PPoE / PPPoE, ISDN & analog / digital / VoIP PBX solutions).

Systems: (Hardware and Software)

Specification, installation and maintenance of all required components / technologies to integrate and manage an international corporate information technology infrastructure.

Miscellaneous:

  • Project Management (including PRINCE2).
  • ROI analysis (short, medium and long term strategic).
  • Procurement of IT systems & solutions (national & international).

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